Service Desk Outsourcing

Depending on the business, there may be a need for a call center, but it could be out of the budget. If your business wants to offer certain service desk options for clients, there are ways around the budget constraints. Working with call centers will quickly extend your business and allow you to offer wide range of services that it couldn’t before.

ABC Marketing Services is a call center that offers a wide range of services to business throughout North and South America. Our call center is able to provide service desks to businesses in both English and Spanish. Outsourcing the work will save your business a lot of time and money. Learn more about ABC Marketing, the services we offer, and how your business benefits from our services.

Call Center Services Available

When working with ABC Marketing, you’ll quickly realize that your business has a lot of options for growth. No matter the goals, your business can offer a wide range of services to your customers when they call in. Here are some of the services you can perform through our call center:

  • Customer Service
  • Help Desk
  • Lead Generation
  • Marketing Research
  • Telemarketing
  • Tech Support
  • Multi-channel BPO
  • Collections
  • Appointment Setters

When your customers call in, they are often in need of answers. Our services aim to provide your clients with top quality support. No matter their needs, we are able to address their questions and concerns while improving your customer satisfaction. There are many benefits to outsourcing your service desk needs.

Why Outsource Service Desk

As we mentioned, it can be expensive building a call center. Between office space, hiring, and equipment, there is a lot to account for when building a call center. You need the space to hold employees, you have to go through the hiring process, and they need desks and phones to perform these jobs. Outsourcing to a call center removes the money and time spent building these resources.

One of the best benefits of outsourcing call center and working with ABC Marketing is that your business can offer service desk in English and Spanish. We operate throughout North and South America. English and Spanish are the most spoken languages in these regions. If your business operates in these areas, it can benefit greatly from offering these languages.

Outsource Your Service Desk With ABC Marketing

If your business needs extra support with its service desk, you can outsource the work to ABC Marketing. Our business will provide services in both English and Spanish and cater to your customer’s needs. If you’d like to learn more about our services, be sure to contact us here or give us a call at 1.866.904.6927!