Call Center Services

Outsourcing some aspects of your business can prove to be both cost effective and can save you time. While the outsourced services vary depending on the industry type of the company, ABC Marketing Services caters to all businesses by offering a variety of call center services.

Service Desk Outsourcing

Service desks can provide a wide array of services, and housing a service desk staff in house can quickly increase your costs. Many growing businesses choose to outsource their service desks to call center like ABC Marketing Services to save money and continue to grow their company without having to hire and train an in office service desk staff.

Lead Generation Services

Does your business require a steady stream of leads in order to stay afloat? If so, you need a lead generation service to keep your sale pipeline filled, and your sales staff busy. ABC Marketing can help generation hot leads to ensure your sales revenue continue to grow as your business does the same.

Market Research Services

Whether you are looking to expand to a new location, or need a strategy to beat your competition, market research is an essential part of every business. Save yourself time and money by outsourcing market research service with ABC Marketing and get the information you need to make the best decision for your company.

Outsourced Customer Service

One of the most important aspects of any business is ensuring that your customers or clients are always happy with your products or services. Housing an in house customer service task can be costly, and many companies choose to outsource this call center service to business processing outsource companies like ABC Marketing Services.

Technical Support Services

Of all the business process outsourcing services we offer, one of the most utilized is technical support services. In short, there are two main types of this service: Premium technical support, in which the user having the issue must pay a fee, and standard technical support, in which the company provides the service free of charge to the user.