Customer Service
Is providing top notch customer service to your clients "breaking the bank?"
Wondering how to provide quality customer service to your growing client base in a cost-effective way?
Looking to integrate Voice, Chat and E-Mail response into your offering?
Worried about the high cost of covering 18-24 hours/day, 5-7 days a week?
What sets ABC apart from other Customer Service providers?
- The very best rates and flexible pricing that runs the range from fully dedicated agents to shared agent priced per subscriber, per call or per device;
- A strong service attitude, familiarity with customer service portals and the provisioning of 12/5 to 24/7 customer service and help desk channels via phone, text, email and live chat;
- Excellent, secure call center infrastructure and a flexible staffing model that can adjust to expected peaks, seasonable changes and program growth;
- Bilingual agents Spanish/English and Portuguese/English, all fully-trained with extremely low attrition, plus the capability to offer services in other languages like French and German.
Minimize the cost and hassles of running your own Customer Service operation
Since 1996, ABC Marketing Services offers low-priced, innovative customer service solutions to help businesses serve their customer market. Besides Customer care applications, ABC has launched hundreds of successful campaigns for Help Desk, Technical Support, Surveys, Appointment-setting, Outbound Sales and Lead Gen in numerous verticals.